Smalltalk can be a key in negotiations
Wednesday, November 30, 2011
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In the Philippines, business matters are always best dealt with on a face-to-face basis in a warm and pleasant atmosphere.
While many Western business people think that time is gold and want to get to the point immediately, the Filipino likes to be indirect, talk about mutual friends and family, exchange pleasantries, and share a joke or two. Only after establishing a cordial atmosphere will people negotiate.
To a Filipino, cultivating a friend, establishing a valuable contact and developing personal...